HIGH QUALITY TRADITIONAL WOODEN AND RETRO TOYS

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01494 582812
[email protected]

Free Delivery Over Β£50*

5 Star Customer Service

Fast Delivery

Customer Service & Returns

We want you to be 100% happy with your purchase, which is why we offer a no quibble returns policy. If you are not happy with your purchase in any way please contact us to let us know that you wish to return your order. Where possible, we may offer you an exchange, but you are not obliged to accept this. All we ask is that you contact us within 14 days of receipt of your order and that you adhere to our returns policy.

Returns Policy

1. The item/s must be packed in the original branded packaging with all branded promotional materials intact including inner packaging and labels.

2.The goods must be returned in the same condition as they were when despatched. A deduction can be made from your refund if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

3. Please ensure that you package the item securely so that it will reach us without sustaining any damage. In most cases you should be able to re-use the external packaging we used to send your order.

4. We recommend that you use a trackable/insured method of returning the parcel to us. (Signed for delivery, special delivery or courier depending on the weight of the parcel)

5. Before returning items, please contact us for a return authorisation number and returns shipping address. Goods must be returned within 14 days of us providing this information.

6. When returning goods, please include the following information:

a) Your name, address and telephone number.

b) Your order number and return authorisation number.

c) List of items returned and reason for returning.

7. Once received and checked, the sale price will be refunded immediately via the method you paid. If your order is returned in full we will also refund our standard delivery charge. This will apply even if you opted for an enhanced delivery service (i.e. premium or express).

8. Please note that customers wishing to return non-faulty items for exchange or refund must do so at their own cost. Where a partial order is returned in these circumstances, which reduces the total value of the order below the free delivery threshold (currently Β£50.00p), then any refund will be subject to reduction by our standard delivery rate (Currently Β£4.95).

9. In the unlikely event that your item is faulty please contact us immediately. In these circumstances, on receipt of the parcel we will also reimburse you for the receipted return postage up to a maximum of Β£5.95. When you contact us we can advise on the best way to return the item.

10. Most of our parcels require a signature on delivery. If no-one is available to sign for the parcel our courier will leave a card and attempt a further 1-2 deliveries. If no contact is made during this period and a parcel is returned to us we will refund the cost of the toy only. The original post and packing costs will not be refunded under these circumstances.

Cancellation Period

1. The Toy Centre abides by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which gives you the unconditional right to cancel your order without giving any reason. If you wish to cancel your order, please contact us. This notification must be received within 14 days from the day after which you received your order.

2. If written notice of cancellation is received prior to your order being despatched, you will be refunded in full via the method you paid.

3. If you have already received your order, all goods must be returned to us if you wish to cancel your order under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Once received and checked, the sale price will be refunded immediately via the method you paid. If your order is returned in full we will also refund our standard delivery charge. This will apply even if you opted for an enhanced delivery service (i.e. premium or express).

4. Please note that unless an item is faulty, customers will be responsible for the cost of return postage.

5. Once we have provided you with a return authorisation number please adhere to our returns policy.

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers are under a statutory duty throughout the period of cancellation to retain possession of the goods and take reasonable care of them. Consumers must also take reasonable care to ensure that goods are returned to the seller and that they are not damaged in transit. We may make a deduction from the amount due to you for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

Free Gifts

The Toy Centre may, from time to time, offer free gift promotions. Under the terms of the Sale and Supply of Goods to Consumers Regulations 2002, free gifts linked to the purchase of a particular product or a specified value form part of that purchase contract. In the event that you wish to return that purchase, then the free gift must be returned to us at the same time.

WE'RE ON INSTAGRAM

  • Time for afternoon tea with Tender Leaf Rainbow Birthday Cake 😍😍😍 Yum yum! Who wants some?? #woodentoys #birthdaycake #toysfortots #letthembelittle #threadbeardesign #educationaltoys
  • Lots of new toys arriving today! 
Will there be room in the stores??? #newtoys #christmasplanning #busybee #thetoycentre
  • Reminds me of @thetoycentre vintage ride ons πŸ˜€

Aren’t these old cars super special?? Tap πŸš— if you like them!

#pedalcars #classiccars #rideontoys #vintage #carsofyesteryear #baghera #goki
  • It’s busy at the local @chalfontstgiles fair.... let’s see what we can find πŸ˜‰πŸ§ΈπŸ˜€
#fair #keepiitlocal #autumn
  • Just back from the Autumn Fair 2019 😊

Saw some awesome new toys 🧸 Can’t wait to share them with you!

Click πŸ˜€ if you want us to... #autumnfair #woodentoys #thetoycentre #twinterest_uk
  • Wooden play food with a healthy vibe! 
Melissa and Doug Cutting Fruit brilliantly teaches children about fruit and how to slice. A colourful wooden toy gem πŸ‘

Thumbs up if you agree!! #woodentoy #playfood #playandlearn #melissaanddoug #healthyeating #cuttingfruit #playkitchen
  • Tuck into tasty pretend Rainbow Cake Bake Off fans πŸ˜€ Colourful wooden toy invites imaginative play for young children. We adore the cute slices topped with play candles. And all cleverly held together with Velcro so you can 'slice' time and again! Now who is for Birthday Cake??? #bakeoff #kidsplay #woodentoysuk #pretendplay #letthembelittle #playkitchen  #threadbeardesign
  • Now this is a fun toy 😊 Bright red shiny ride on tractor with detachable trailer. Ideal for playing in the garden! Suits age 1 and up #rideontoy #tractors #getoutsidemore #gardentoys #tractortoys #letthembelittleforever #kidsfun #goki
  • Wooden building blocks are both traditional and an essential part of learning through play. The Toy Centre adores this Sakrada set by Haba. Chunky colourful blocks for little ones to grasp. There is even a prism block for more wonder. These blocks happily engage baby as they build amazing structures (before knocking them down of course - that's obligatory!! 😊) #buildingblocks #woodenbabyblocks #woodentoys #stackabletoys #letthembelittle #traditionaltoys #imaginativeplay
  • Move over Chanel! Janod Little Miss Vanity Case has arrived 😊 Sure to make your little one the fairest of them all, this wooden play set actively encourages creativity. Moreover, the vanity set fosters sharing as children swap accessories. A perfect gift for children from Age 3. (Link in Bio) #woodentoys #creativekids #toyplaysets #retrotoys #imaginativeplaytime
  • Who wouldn't love little Bethany rag doll ❀️❀️❀️ She is both soft and cuddly and perfect as a first doll. From the top of her head down to her bright green shoes! And what a cute pinafore outfit. Just right for playing anywhere. Be it outdoors or in the playroom. If you are looking fora #ragdoll then look no further. Moreover new stock is coming in all the time (link in Bio) #softtoydolls #toysforbaby #playroomdecor #summertoys #kidsplay #softdollsforbabies #adorabletoys #bonikkadolls
  • Discover our bright new range of kids bikes by Winther @thetoycentre. Solidly designed with safety and children's learning skills in mind. (Link in Bio) #kidsbikes #trikesforkids #getmobile #outdoors #learntoride #winther #kidstrikebike #outdoortoys

Information

About Us

The Toy Centre is an online retailer of quality traditional children's toys, gifts and furniture items. We are pleased to be listed onΒ www.toyshop-info.co.ukΒ , the directory of leading Toy suppliers.Β  Many of our stylish looking toys make beautiful additions to the home and become cherished items that can be passed down to later generations. We offer the best selection of WOODEN TOYS available online, classic PEDAL CARS and RIDE ON TOYS as well as a terrific choice in contemporary playsets. All of our products are beautifully designed, long lasting and certified safe for the use of children.

Β© 2019 The Toy Centre. All Rights Reserved.

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