HIGH QUALITY TRADITIONAL WOODEN AND RETRO TOYS

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01494 582812
[email protected]

Free Delivery Over Β£50

5 Star Customer Service

Fast Delivery

Customer Service & Returns

We want you to be 100% happy with your purchase, which is why we offer a no quibble returns policy. If you are not happy with your purchase in any way please contact us to let us know that you wish to return your order. Where possible, we may offer you an exchange, but you are not obliged to accept this. All we ask is that you contact us within 14 days of receipt of your order and that you adhere to our returns policy.

Returns Policy

1. The item/s must be packed in the original branded packaging with all branded promotional materials intact including inner packaging and labels.

2.The goods must be returned in the same condition as they were when despatched. A deduction can be made from your refund if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

3. Please ensure that you package the item securely so that it will reach us without sustaining any damage. In most cases you should be able to re-use the external packaging we used to send your order.

4. We recommend that you use a trackable/insured method of returning the parcel to us. (Signed for delivery, special delivery or courier depending on the weight of the parcel)

5. Before returning items, please contact us for a return authorisation number and returns shipping address. Goods must be returned within 14 days of us providing this information.

6. When returning goods, please include the following information:

a) Your name, address and telephone number.

b) Your order number and return authorisation number.

c) List of items returned and reason for returning.

7. Once received and checked, the sale price will be refunded immediately via the method you paid. If your order is returned in full we will also refund our standard delivery charge. This will apply even if you opted for an enhanced delivery service (i.e. premium or express).

8. Please note that customers wishing to return non-faulty items for exchange or refund must do so at their own cost. Where a partial order is returned in these circumstances, which reduces the total value of the order below the free delivery threshold (currently Β£50.00p), then any refund will be subject to reduction by our standard delivery rate (Currently Β£4.95).

9. In the unlikely event that your item is faulty please contact us immediately. In these circumstances, on receipt of the parcel we will also reimburse you for the receipted return postage up to a maximum of Β£5.95. When you contact us we can advise on the best way to return the item.

10. Most of our parcels require a signature on delivery. If no-one is available to sign for the parcel our courier will leave a card and attempt a further 1-2 deliveries. If no contact is made during this period and a parcel is returned to us we will refund the cost of the toy only. The original post and packing costs will not be refunded under these circumstances.

Cancellation Period

1. The Toy Centre abides by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which gives you the unconditional right to cancel your order without giving any reason. If you wish to cancel your order, please contact us. This notification must be received within 14 days from the day after which you received your order.

2. If written notice of cancellation is received prior to your order being despatched, you will be refunded in full via the method you paid.

3. If you have already received your order, all goods must be returned to us if you wish to cancel your order under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Once received and checked, the sale price will be refunded immediately via the method you paid. If your order is returned in full we will also refund our standard delivery charge. This will apply even if you opted for an enhanced delivery service (i.e. premium or express).

4. Please note that unless an item is faulty, customers will be responsible for the cost of return postage.

5. Once we have provided you with a return authorisation number please adhere to our returns policy.

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers are under a statutory duty throughout the period of cancellation to retain possession of the goods and take reasonable care of them. Consumers must also take reasonable care to ensure that goods are returned to the seller and that they are not damaged in transit. We may make a deduction from the amount due to you for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

Free Gifts

The Toy Centre may, from time to time, offer free gift promotions. Under the terms of the Sale and Supply of Goods to Consumers Regulations 2002, free gifts linked to the purchase of a particular product or a specified value form part of that purchase contract. In the event that you wish to return that purchase, then the free gift must be returned to us at the same time.

WE'RE ON INSTAGRAM

  • Oh a life on the Ocean wave... we love this early learning shape sorter Noah's Ark from Le Toy Van. Bright and colourful, it engages baby to discover shape and colour. Ideal for age 12mths+ #noahsark #passionateaboutplay #woodentoys #traditionaltoys #earlylearning #toddlertoys #babytoys #shapesorting #sustainable #playandlearn
  • Join us as we celebrate 100 years of iconic Bentley and Citroen cars on the latest Toy Centre Blog πŸ˜€Plus see Baghera's gorgeous toy versions for children. Sit and ride toys at their finest πŸ˜ŠπŸš•πŸ˜€ (link in Bio) Free delivery on orders over Β£50 UK Mainland** #rideontoys #citroen #bentley #bentley100years #citroenracing #toddlertoys #toyblog #thetoycentre #retrotoys #iconiccars #childhoodunplugged #kidsbirthday #itsdarling #letthembelittle
  • Well I never! It's International Carrot Day! Add to your kids play food fun with these adorable food toys The Toy Centre! #internationalcarrotday #playfood
  • Speedster America by Baghera is a clever ride on toy. Decorated with the American flag, it's perfect for toddlers 😊 See this ride on car and more online (link in Bio) Free UK Mainland** delivery on orders over Β£50. #rideon #toddler #toysfortots #toddlerride #carsforkids #retrotoys #cars #americancar #thetoycentre #playandlearn #cars #baghera
  • Saw this crazy πŸ¦– dinosaur at the weekend... #dinosaur #crazy
  • Winnie the Pooh and Tigger are on their way to The Toy Centre... take a stroll there yourself for some fabulous traditional toys... (link in Bio) #winniethepooh #earlylearning #springsale #traditionaltoys #woodentoys #pretendplay #playandlearn #thetoycentre #toddler #baby
  • Kids garden growing kits by Sembra produce the goods. Children's growing kits to learn how to grow seeds. A perfect introduction to children's gardening 😊Fantastic SPRING SALE better than Half Price!!! See these fantastic kids gardening kits in stock now (link in Bio) #kidsgarden #gardeningwithkids #kidsgardening #garden #gardensale #springsale #seedstarting #earlylearning #childrensgarden #getoutside #thetoycentre
  • What a fantastic red toy tractor! We adore Bertie's Tractor by Le Toy Van. A super wooden toy that is perfect for a toy farm accessory or stand alone play. Age 3+ (link in Bio) #toytractor #farmtoys #woodentoys #traditionaltoys #pretendplay #playandlearn #kidstoys #kidsofinstagram #farmlife #tractor #giftsforkids #thetoycentre
  • Jemima Puddleduck Bead Frame is so sweet 😊. This delightful wooden toy is part of Orange Tree Toys gorgeous Peter Rabbit range. And The Toy Centre adores her! Perfect for age 12mths+ (link in Bio) #jemimapuddleduck #peterrabbit #toddlertoys #mummyblogger #woodentoys #traditionaltoys #storytimethread #earlylearning #sweettoys #childrensstories #orangetreetoys
  • We are so excited to receive our new stock of Orange Tree Toys here at The Toy Centre. Beautiful traditional wooden toys for toddlers and baby 😊😊😊 Read the latest on our Toy Centre Blog... (Link in Bio) #orangetreetoys #woodentoys #traditionaltoys #peterrabbit #winniethepooh #babyandtoddler #toyfortots #toddlertoys #paddingtonbear #earlylearning #blogger #mummyblogger
  • Read our latest Blog over at The Toy Centre website (link in Bio) Features the New In Baghera Riders ride on toys. Love 'em!! #dadbloggers #mummyblog #kidspiration #baghera #rideoncar #retrotoys #thetoycentre #classiccar #childrensbedroom #toddlertoys #toycars
  • Perfect for champion young racers... Toddlers will adore our new Rider range from Baghera... Ideal for little boy and girl drivers... (Link in Bio) FREE UK Mainland** delivery on orders over Β£50. See you at the races.. 😊😎😊 #rideons  #cars #toycars #rideoncars #baghera #classiccar #kidstoys #retrotoys #toddler #dadbloggers #mummyblog #childrensbedroom

Information

About Us

The Toy Centre is an online retailer of quality traditional children's toys, gifts and furniture items. We are pleased to be listed onΒ www.toyshop-info.co.ukΒ , the directory of leading Toy suppliers.Β  Many of our stylish looking toys make beautiful additions to the home and become cherished items that can be passed down to later generations. We offer the best selection of WOODEN TOYS available online, classic PEDAL CARS and RIDE ON TOYS as well as a terrific choice in contemporary playsets. All of our products are beautifully designed, long lasting and certified safe for the use of children.

Β© 2019 The Toy Centre. All Rights Reserved.

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