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Price Match

At The Toy Centre we strive to offer the best shopping experience possible. If another online only retailer advertises a lower price than ours within a thirty day time frame of your purchase date we ask that you please inform us so that we can refund you the difference between their price and what you paid.  Our aim is that you feel sure that you have been offered the best deal for the item you ordered.

Requesting this part refund is simple, just send us an e-mail with the link to the same product which you purchased on our website, on our competitor’s website. Remember this must be within thirty days from the order date.

Our 100% Price Guarantee has the following limitations.

  • The item must be purchased from Thetoycentre.co.uk before you request your Price Match Guarantee.
  • Any promotions, for example, rebates, buy one get one free offers are not eligible.
  • The item of interest must be shown to be in stock and available for immediate dispatch on the competitor's website.
  • The website must not be a discounter or auction website (eg; eBay, overstock, etc..)
  • The competitor must be an online only retailer, they must not have a retail location nor represent an online presence of an organisation which does.
  • The competitor must be an Authorised Retailer for the item of interest.
  • The Price Match Guarantee only includes the item price and the shipping charges, but excludes VAT.

Price match refunds will be issued to the payment source used to complete the original purchase.

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