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Terms & Conditions

1. This e-commerce website is operated by The Toy Centre, a trading name of HomeTend Ltd, (a company registered in England under reference 10815355). Terms such as “we”, “us” and “our” refer to The Toy Centre where they are used in these terms and conditions.

2. By purchasing something from our ecommerce store, you agree to be bound by the terms and conditions contained in this document.

3. Incorporated into these terms are also the terms and conditions as laid out in our privacy policy and Customer Service and Returns policy.

Online shopping

4. We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered onto the system.

5. Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you will see on your computer monitor or equipment may differ and so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing. In addition, it should be noted that, from time to time, manufacturers may make design changes without prior notification. If this results in you receiving a product which no longer meets your requirements, then please contact us to arrange replacement (where possible) or return.

6. We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:

i) The item you have ordered is out of stock

ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent

iii) There has been a pricing or product description error

iv) There is a system or procurement failure

v) You have failed our customer validation checks

7. When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted by us.

8. Your order will only be accepted by us once your goods have been dispatched.


9. On completing your purchase you will be presented with one or more options for delivery. Where an estimated timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due to circumstances beyond our control (such as a courier delay, or at busy times).

10. Where you select a “next day delivery” option, orders placed on Fridays, Saturdays or Sundays may not be despatched for delivery until the following Monday and so may not be received until Tuesday.

Order cancellation

11. If you wish to cancel an order you have placed you must contact us immediately to ascertain whether the items have been dispatched or not. Where they have been dispatched, you will need to return the item to us and you will be responsible for paying the cost of returning the items.

12. Where items have not been dispatched prior to a cancellation request our refund policy will apply.

13. Where you have ordered a personalised, perishable or time critical item (such as food, newspapers, event tickets or e-vouchers) you may not be able to cancel for a full refund.

Liability and indemnity

14. The Toy Centre shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

15. You agree to indemnify us and our agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.


16. These terms and conditions shall be governed in accordance with the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales.

Entire agreement

17. These terms and conditions constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and The Toy Centre whether written or oral.


18. We may change these terms and conditions at any time.

19. Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.

20. Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure.


  • Saw this beautiful gingerbread house today... #gingerbread #cake #bakers #playhouse #thetoycentre #amazing #fairytale #mummyblogger #dadblogger
  • Saw this jolly fellow out today in Windsor. I wonder if the Royal children have seen him yet???#thetoycentre #christmas #fatherchristmas #santaclaus #presents #toys #windsor #xmasshopping #shopping #traditionaltoys #yuletide #woodentoys #childhoodunplugged #presentideas #blog
  • See our Janod toys Blog on website now! Enter voucher code ‘janod10’ at Checkout to receive a fabulous 10% discount on these beautiful traditional wooden toys (link in Bio) 😀 #janod #toys #discount #offer #woodentoys #traditional #retro #blog #news #classictoys #babyandtoddler #thetoycentre #presentideas
  • Playing ‘shop’ has long been popular. Miniature shops have a long history! Butcher’s shops like this one c.1860 were particularly common in England. Some may have stood in the empty window of a real butchers shop when it was closed. The more sides of meat displayed, the more desirable the toy. Many elaborate toy shops, with drawers and shelves containing mini food and other goods were also made in France and Germany in 19thC. So now you know! 😀 #miniature #shoptoys #woodentoys #toyhistory #interestingfacts
  • This big guy made me smile 😊 #polarbear  #xmas
  • Yummy pud! Decadent chocolate brownie and custard 😀 #dessert #food
  • Bit of history for you 🤲 #Arks were often just decorated storage boxes for the animals back in the day as these were the real focus of interest. Altho this Noah’s Ark, made c.1850 is attractive in it’s own right. Many Noah’s Arks have survived in excellent condition. Possibly because the toys were regarded as being suitable for Sunday play only. Wooden Arks are still a great toy to pass down thru the generations. Love 💖 ‘em! #woodentoys #animaltoys #traditionaltoys #history #toys #boats
  • Play cook like a Superchef! Wooden toy kichens give kids a retro taste of yesteryear (link in Bio) #kitchen #playkitchen #woodentoys #kidschristmas #playfood #traditionaltoys #masterchef
  • And it’s the Knight Moneybox that coins it! 😀 (link in Bio) #moneybox #woodentoys #imaginativeplay #knight #cornersofmyhome #playandlearn
  • Rock-a-bye-baby..This cuddly Rocking Donkey loves to please...💖 #rocking horse #donkey #instakids #childhoodunplugged #letthembelittle
  • My Great Uncle and auntie. Yes he did come back from the trenches in WW1, but was never the same and died very young 10
Years later. They look and were so in love. Never forget. #remembrance #worldwar1 #family #poppy#remembranceday
  • Who doesn’t love a slow cooker? Perfect evening meal. Can’t wait! 😀 #slowcooker #mealprep #winteriscoming #stew #food
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