HIGH QUALITY TRADITIONAL WOODEN AND RETRO TOYS

CALL US TODAY
01494 582812
info@thetoycentre.co.uk

Free Delivery Over Β£50*

5 Star Customer Service

Fast Delivery

Customer Service & Returns

We want you to be 100% happy with your purchase, which is why we offer a no quibble returns policy. If you are not happy with your purchase in any way please contact us to let us know that you wish to return your order. Where possible, we may offer you an exchange, but you are not obliged to accept this. All we ask is that you contact us within 14 days of receipt of your order and that you adhere to our returns policy.

Returns Policy

1. The item/s must be packed in the original branded packaging with all branded promotional materials intact including inner packaging and labels.

2.The goods must be returned in the same condition as they were when despatched. A deduction can be made from your refund if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

3. Please ensure that you package the item securely so that it will reach us without sustaining any damage. In most cases you should be able to re-use the external packaging we used to send your order.

4. We recommend that you use a trackable/insured method of returning the parcel to us. (Signed for delivery, special delivery or courier depending on the weight of the parcel)

5. Before returning items, please contact us for a return authorisation number and returns shipping address. Goods must be returned within 14 days of us providing this information.

6. When returning goods, please include the following information:

a) Your name, address and telephone number.

b) Your order number and return authorisation number.

c) List of items returned and reason for returning.

7. Once received and checked, the sale price will be refunded immediately via the method you paid. If your order is returned in full we will also refund our standard delivery charge. This will apply even if you opted for an enhanced delivery service (i.e. premium or express).

8. Please note that customers wishing to return non-faulty items for exchange or refund must do so at their own cost. Where a partial order is returned in these circumstances, which reduces the total value of the order below the free delivery threshold (currently Β£50.00p), then any refund will be subject to reduction by our standard delivery rate (Currently Β£4.95).

9. In the unlikely event that your item is faulty please contact us immediately. In these circumstances, on receipt of the parcel we will also reimburse you for the receipted return postage up to a maximum of Β£5.95. When you contact us we can advise on the best way to return the item.

10. Most of our parcels require a signature on delivery. If no-one is available to sign for the parcel our courier will leave a card and attempt a further 1-2 deliveries. If no contact is made during this period and a parcel is returned to us we will refund the cost of the toy only. The original post and packing costs will not be refunded under these circumstances.

Cancellation Period

1. The Toy Centre abides by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which gives you the unconditional right to cancel your order without giving any reason. If you wish to cancel your order, please contact us. This notification must be received within 14 days from the day after which you received your order.

2. If written notice of cancellation is received prior to your order being despatched, you will be refunded in full via the method you paid.

3. If you have already received your order, all goods must be returned to us if you wish to cancel your order under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Once received and checked, the sale price will be refunded immediately via the method you paid. If your order is returned in full we will also refund our standard delivery charge. This will apply even if you opted for an enhanced delivery service (i.e. premium or express).

4. Please note that unless an item is faulty, customers will be responsible for the cost of return postage.

5. Once we have provided you with a return authorisation number please adhere to our returns policy.

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers are under a statutory duty throughout the period of cancellation to retain possession of the goods and take reasonable care of them. Consumers must also take reasonable care to ensure that goods are returned to the seller and that they are not damaged in transit. We may make a deduction from the amount due to you for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

Free Gifts

The Toy Centre may, from time to time, offer free gift promotions. Under the terms of the Sale and Supply of Goods to Consumers Regulations 2002, free gifts linked to the purchase of a particular product or a specified value form part of that purchase contract. In the event that you wish to return that purchase, then the free gift must be returned to us at the same time.

WE'RE ON INSTAGRAM

  • Get out in that play kitchen and rattle those pots and pans (you all know the Bill Haley tune -so sing along now πŸ˜€) Wooden toy Country Play Kitchen delights young children with it's clever features including hob with clickable dials. Available in pastel blue and pink. (Link in bio)

#playkitchen #woodentoykitchen #tidlo #pretendplay #kidsimagination #toygifts #playandlearn #letthembelittle #playcook #kitchenroleplay #snaphappybritmums
  • Fire! Fire! No problem - Tidlo Fire Engine sorts this out @thetoycentre ! And the  saving on the Bundle set is a winner πŸ˜€ Includes wooden Fire Station and people. (Link in bio)

#toyfiretruck #woodentoys #bundledeals #traditionaltoys #tidlo #toys #fireengine #firetoys #smallworldplay #learnthroughplay #snaphappybritmums
  • Create beautiful music with this delightful wooden blue guitar πŸ˜€

A gorgeous wooden toy that allows children to express their creative side. Complete with a plectrum for strumming. Get ready for the next act at X Factor.... (Link in bio)

#guitar #musicaltoys #woodentoys #musicforkids #tidlo #creativetoys #mummyblogger #musictoys #playandlearn #blueguitar #snaphappybritmums
  • Push along pram! How cute is this photo? Thanks to @hippychickbaby for this photo.

Gorgeous red Moover Dolls Pram. And look at those bright yellow wheels 😍 A winner in our book! (Link in bio)

#moovertoys #dollspram #traditionaltoys #woodentoys #cutepics #snaphappybritmums #retrotoys #getoutside #pretendplaytoys
  • Get ahead, get a ride on truck! Wooden yellow Volvo is perfect for little drivers 😍 (link in bio)

#volvo #rideon #woodentoys #moover #snaphappybritmums #motorskillsdevelopment #playandlearn #dadblogger
  • Old MacDonald had a farm.. But not a super Bundle like @thetoycentre Farmyard Bundle πŸ˜€

Set includes #letoyvan Farmyard, Schleich Feeding on the Farm and First Animals sets plus 2 (yes 2!) fab Schleich toy horses. We bundled these great toys together for you to take the stress out of planning the perfect farm play set 😊

#bundles #woodenplaysets #farmtoys #schleich #woodentoys #playandlearn #christmasdeals #snaphappybritmums #letthembekids
  • I dunno about Burger King, but how about a Haba Hamburger and fries play food set?? #hamburger #burgerking #playfood #pretendplaytoys #habauk #playshop #kidsroleplay #playandlearn #snaphappybritmums #kidskitchen #fabricfood
  • Pedal car vintage style!

We love this white pedal car (link in bio) 
from Baghera @thetoycentre

Free UK Mainland delivery on orders over Β£50 (t&c apply)

#pedalcar #metalcar #vintagecars #carsforkids #retro #snaphappybritmums #rideon #dadblogger #letthembelittle #motorskills #playandlearn
  • All the fun of the farm in a carry case!

Adorable wooden play set for children. Part of the clever pop up ands pack away range by Tender Leaf Toys. Includes tractor, animals and even a beehive! 😍 (Link in bio)

FREE UK Mainland delivery on orders over Β£50 (T & C apply)

#toyfarm #woodentoys #traditionaltoys #packawaytoys #tenderleaftoys #giftsforkids #snaphappybritmums #christmasgiftsideas #mummyblogger #imaginativeplay #letthembelittleforever
  • Ahoy me hearties! Just sailed in to @thetoycentre πŸ˜€

Lanka Kade Pirate Ship wooden play set. Full of kids fun! Includes 14 pieces and pirate ship. (Link in bio)

#toypirateship #lankakade #playset #woodentoys #retro #snaphappybritmums #giftideas #toysforchristmas
  • Play us a tune! On this colourful Grand Piano from Janod. Funky wooden toy features 18 keys. So brush up your piano playing kids. You could be the next superstar 🌟🌟🌟 (link in bio)

#musicaltoys #grandpiano #musicforkids #traditionalwoodentoys #learnthroughplaying #janod #snaphappybritmums #musicwithtoys
  • Cool toy! Wooden Balancing Polar Circle is more than a game. So practise your balancing skills with this super frozen toy.

#tenderleaftoys #frozengame #balancing #learnthroughplay besttoys2019 #sustainabletoys wooden toys #balancetoys #plasticfree
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