01494 582812
[email protected]

Free Delivery Over Β£50*

5 Star Customer Service

Fast Delivery

Customer Service & Returns

We want you to be 100% happy with your purchase, which is why we offer a no quibble returns policy. If you are not happy with your purchase in any way please contact us to let us know that you wish to return your order. Where possible, we may offer you an exchange, but you are not obliged to accept this. All we ask is that you contact us within 14 days of receipt of your order and that you adhere to our returns policy.

Returns Policy

1. The item/s must be packed in the original branded packaging with all branded promotional materials intact including inner packaging and labels.

2.The goods must be returned in the same condition as they were when despatched. A deduction can be made from your refund if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

3. Please ensure that you package the item securely so that it will reach us without sustaining any damage. In most cases you should be able to re-use the external packaging we used to send your order.

4. We recommend that you use a trackable/insured method of returning the parcel to us. (Signed for delivery, special delivery or courier depending on the weight of the parcel)

5. Before returning items, please contact us for a return authorisation number and returns shipping address. Goods must be returned within 14 days of us providing this information.

6. When returning goods, please include the following information:

a) Your name, address and telephone number.

b) Your order number and return authorisation number.

c) List of items returned and reason for returning.

7. Once received and checked, the sale price will be refunded immediately via the method you paid. If your order is returned in full we will also refund our standard delivery charge. This will apply even if you opted for an enhanced delivery service (i.e. premium or express).

8. Please note that customers wishing to return non-faulty items for exchange or refund must do so at their own cost. Where a partial order is returned in these circumstances, which reduces the total value of the order below the free delivery threshold (currently Β£50.00p), then any refund will be subject to reduction by our standard delivery rate (Currently Β£4.95).

9. In the unlikely event that your item is faulty please contact us immediately. In these circumstances, on receipt of the parcel we will also reimburse you for the receipted return postage up to a maximum of Β£5.95. When you contact us we can advise on the best way to return the item.

10. Most of our parcels require a signature on delivery. If no-one is available to sign for the parcel our courier will leave a card and attempt a further 1-2 deliveries. If no contact is made during this period and a parcel is returned to us we will refund the cost of the toy only. The original post and packing costs will not be refunded under these circumstances.

Cancellation Period

1. The Toy Centre abides by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which gives you the unconditional right to cancel your order without giving any reason. If you wish to cancel your order, please contact us. This notification must be received within 14 days from the day after which you received your order.

2. If written notice of cancellation is received prior to your order being despatched, you will be refunded in full via the method you paid.

3. If you have already received your order, all goods must be returned to us if you wish to cancel your order under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Once received and checked, the sale price will be refunded immediately via the method you paid. If your order is returned in full we will also refund our standard delivery charge. This will apply even if you opted for an enhanced delivery service (i.e. premium or express).

4. Please note that unless an item is faulty, customers will be responsible for the cost of return postage.

5. Once we have provided you with a return authorisation number please adhere to our returns policy.

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers are under a statutory duty throughout the period of cancellation to retain possession of the goods and take reasonable care of them. Consumers must also take reasonable care to ensure that goods are returned to the seller and that they are not damaged in transit. We may make a deduction from the amount due to you for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

Free Gifts

The Toy Centre may, from time to time, offer free gift promotions. Under the terms of the Sale and Supply of Goods to Consumers Regulations 2002, free gifts linked to the purchase of a particular product or a specified value form part of that purchase contract. In the event that you wish to return that purchase, then the free gift must be returned to us at the same time.


  • Gone fishing!

Brilliant magnetic Sardine 🎣🐠🐠 Game swims into #thetoycentre

Ideal kids learning game for the over 2s. Colourful painted wooden fish with magnetic rods. And all comes in a fun metal fish shaped tin. So keeps those  naughty fishes together! 
Time to go fishing! (Link in Bio)

#fishing #kidsgames #toddlerlife #letthebelittle #fish #woodentoys #janoduk
  • Pretty in pink!

How gorgeous is this pink Country Play Kitchen? Ideal for little children to pretend cook a super meal for the family. Even has a classic Belfast style sink and dials that click. Just like the real thing 😍 (link in Bio)

#playkitchen #prettyinpink #woodenkitchen #growingminds #snaphappybritmums #imaginativeplaytime
  • Take Dolly for a stroll!

Striking cherry red dolls pram 😍 Moreover, this Modern classic for little ones is perfect for role play. Not to mention taking favourite toys out for a ride πŸ˜€Rubber wheels ensure all passengers enjoy a smooth ride.

Simply gorgeous! (Link in bio)

#dollspram #pretendplaytoys #babieswithstyle #toddler  #modernclassic #childdevelopment
  • And these little girls are having so much fun!

Our thanks to @twinterest_uk for her (and her gorgeous twin girls of course πŸ˜€) Guest Review for #thetoycentre of these beautiful Tidlo Farm Animals. 
These wooden toys have been put through their paces! Tested to the limit by children for children. Read more on our Blog page (link in bio)

#woodenanimals #twingirls #toddlersofinstagram #snaphappybritmums #guestblog #toyreview
  • Just pulling into the station! 
How cute is this Baby Train wooden toy? We adore the bright colours made to attract baby. And chunky wooden animals are perfect for little hands 😊

Visit our magical online toy store for this and many more wonderful ideas.

#babytrain #woodentrainset #toddlertoys #thetoycentre #letthembelittle #animaltoys
  • Ride a Llama!

Wooden ride on toy with built in shape sorter. We adore this cute play and learn toy. Not only do the bright colours of this Llama Ride On toy attract young children. But the clever shape sort pieces are both chunky and intriguing to young minds. With a clever Inca theme to boot!

So when your little one pushes around exploring the desert, I wonder what they will find??? (Link in bio)

#littleexplorer #rideontoys #playandlearn #woodentoys #shapesorter #llama #motorskillsactivity
  • Get the Spirit! 
Fun wooden toy dog sidecar for young children cuts a dash in the playroom. Even better, as kids get older this classy toy makes a fab room decoration. For you or the kids!

Checkout Sidecar Philip on our large Janod toy range today (link in bio)

#sidecardog #woodenanimals #activitytoys #playandlearn #kidsroomdecoration #retrotoys #thatsdarling
  • Are we ready for the #puppet show kids?? Oh yes we are @thetoycentre!

#puppetsforkids #creativeplay #kidstheatre #pantomime #kidsshow #thepuppet #thepuppetcompany
  • Cutie Rag Doll Honey admires her new yellow boots πŸ‘’ 
#ragdoll #toysforbabies #softdolls #bonikka #imajo
  • Just had to tell you... Our gorgeous new collection of Imajo Bonikka Rag Dolls has just arrived! They are too cute for words 😍 
Which one will be your new favourite?? (Link in Bio)

#ragdolls #radollsuk #bonikkadolls #softdoll #softbabytoys #giftsforbaby
  • Despite being around for years, both traditional and modern wooden toys have something enduringly sweet about them. Their very simplicity makes them the ideal addition to any toy box. And they spark a child's imaginative play without much effort!

Toys such as this gorgeous Madamoiselle Dolls House are bound to inspire little ones curiosity. So why not take a peek at our Wooden Toys today? (Link in Bio)

#woodentoys #woodendollshouse #traditionaltoys #playbasedlearning #learnthroughplay #childrensgifts #letthemplay
  • Shape sorting Safari Lorry can’t wait to get out of the box!

Fab new wooden toy consists of 9 colourful pieces to post through the correct slot

Who is ready to have a go?? #woodenanimals #safari #playandlearn #bigjigs #educationalplay


About Us

The Toy Centre is an online retailer of quality traditional children's toys, gifts and furniture items. We are pleased to be listed onΒ www.toyshop-info.co.ukΒ , the directory of leading Toy suppliers.Β  Many of our stylish looking toys make beautiful additions to the home and become cherished items that can be passed down to later generations. We offer the best selection of WOODEN TOYS available online, classic PEDAL CARS and RIDE ON TOYS as well as a terrific choice in contemporary playsets. All of our products are beautifully designed, long lasting and certified safe for the use of children.

Β© 2019 The Toy Centre. All Rights Reserved.

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