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Terms & Conditions

1. This e-commerce website is operated by The Toy Centre, a trading name of HomeTend Ltd, (a company registered in England under reference 10815355). Terms such as “we”, “us” and “our” refer to The Toy Centre where they are used in these terms and conditions.

2. By purchasing something from our ecommerce store, you agree to be bound by the terms and conditions contained in this document.

3. Incorporated into these terms are also the terms and conditions as laid out in our privacy policy and Customer Service and Returns policy.

Online shopping

4. We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered onto the system.

4a. Where product dimensions are provided, these are approximate.

5. Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you will see on your computer monitor or equipment may differ and so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing. In addition, it should be noted that, from time to time, manufacturers may make design changes without prior notification. If this results in you receiving a product which no longer meets your requirements, then please contact us to arrange replacement (where possible) or return.

6. We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:

i) The item you have ordered is out of stock

ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent

iii) There has been a pricing or product description error

iv) There is a system or procurement failure

v) You have failed our customer validation checks

7. When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted by us.

8. Your order will only be accepted by us once your goods have been dispatched.


9. On completing your purchase you will be presented with one or more options for delivery. Where an estimated timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due to circumstances beyond our control (such as a courier delay, or at busy times).

10. Where you select a “next day delivery” option, orders placed on Fridays, Saturdays or Sundays may not be despatched for delivery until the following Monday and so may not be received until Tuesday.

Order cancellation

11. If you wish to cancel an order you have placed you must contact us immediately to ascertain whether the items have been dispatched or not. Where they have been dispatched, you will need to return the item to us and you will be responsible for paying the cost of returning the items.

12. Where items have not been dispatched prior to a cancellation request our refund policy will apply.

13. Where you have ordered a personalised, perishable or time critical item (such as food, newspapers, event tickets or e-vouchers) you may not be able to cancel for a full refund.

Liability and indemnity

14. The Toy Centre shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

15. You agree to indemnify us and our agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.


16. These terms and conditions shall be governed in accordance with the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales.

Entire agreement

17. These terms and conditions constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and The Toy Centre whether written or oral.


18. We may change these terms and conditions at any time.

19. Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.

20. Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure.


  • Got our Christmas Tree  yesterday at Chesham Christmas Tree Farm - so many to choose as you can see πŸŽ„πŸŒ²πŸŽ„πŸ˜€ #christmastreefarm #keepitlocal #christmasdecor #thetoycentre #chesham #festive
  • Run rabbit run!

Sweet white Crazy Rabbit Babywalker is perfect for taking toys all round the living room or out in the garden in fact - and then make the bell ring! 😊 (link in bio)

#babywalker #babytoys #toddler #rabbit #woodentoys #retro #traditionaltoys #janoduk #britmums #toddleractivity #christmasgiftideas
  • Pedal heaven with Baghera White Classic from @thetoycentre (Link in bio)

#pedalcars #rideon #baghera #toddler #giftsforchildren #motorskillsdevelopment #dadblogger #snaphappybritmums
  • Look how much fun you get with the Busy Barn by Alex Toys! πŸ˜€πŸŒŸπŸŒŸ There are peek a boo doors, turn and learn ABC Tiles, spinning gears, silly sliders and more! And all in a brightly painted wooden barn shape that really grabs little ones attention. Plus being a wooden toy means it stands up to tough toddler play 😊 
A brilliant twist on the activity cube and Suitable for ages 18 months and over. (link in bio)

#activitytoys #toddlertoys #alextoys #farmtoys #playandlearn #toddlerdevelopment #funlearningathome #classictoys #woodentoys #snaphappybritmums #kidschristmas
  • Beautiful wooden Garden Spiral Activity Cube grabs baby's attention 😍

5 fun learning activities just waiting to be explored. Includes bead mazes, moving animals and more! Head to @thetoycentre to learn more (link in bio)

#activitycube #toysforbaby #toddlerlearning #juratoys #traditionaltoys #woodentoys #learnthroughplay #janod #snaphappybritmums
  • Wow! Traditional wooden children's train set. With 50 pieces!

Includes 17 pieces of Wooden track. Plus a train, 3 carriages and more! Travel to @thetoycentre to discover more (link in bio)

#trainsets #woodentoys #traditionaltoys #letthembekids #traintoys #playandlearn #tidlo #christmastoys #giftideasforchildren #imaginativeplay #train #snaphappybritmums #mummyblogger #dadblogger
  • Who called the Nurse? 😊 Cuddly rag doll beautifully dressed as a nurse. Ideal for pretend play and plenty of cuddles 😍 Suitable from birth. (Link in bio)

#ragdoll #nursedoll #softtoys #babytoys #bonikkadolls #imajo #imaginativeplay #letthembelittle #snaphappybritmums
  • Get out in that play kitchen and rattle those pots and pans (you all know the Bill Haley tune -so sing along now πŸ˜€) Wooden toy Country Play Kitchen delights young children with it's clever features including hob with clickable dials. Available in pastel blue and pink. (Link in bio)

#playkitchen #woodentoykitchen #tidlo #pretendplay #kidsimagination #toygifts #playandlearn #letthembelittle #playcook #kitchenroleplay #snaphappybritmums
  • Fire! Fire! No problem - Tidlo Fire Engine sorts this out @thetoycentre ! And the  saving on the Bundle set is a winner πŸ˜€ Includes wooden Fire Station and people. (Link in bio)

#toyfiretruck #woodentoys #bundledeals #traditionaltoys #tidlo #toys #fireengine #firetoys #smallworldplay #learnthroughplay #snaphappybritmums
  • Create beautiful music with this delightful wooden blue guitar πŸ˜€

A gorgeous wooden toy that allows children to express their creative side. Complete with a plectrum for strumming. Get ready for the next act at X Factor.... (Link in bio)

#guitar #musicaltoys #woodentoys #musicforkids #tidlo #creativetoys #mummyblogger #musictoys #playandlearn #blueguitar #snaphappybritmums
  • Push along pram! How cute is this photo? Thanks to @hippychickbaby for this photo.

Gorgeous red Moover Dolls Pram. And look at those bright yellow wheels 😍 A winner in our book! (Link in bio)

#moovertoys #dollspram #traditionaltoys #woodentoys #cutepics #snaphappybritmums #retrotoys #getoutside #pretendplaytoys
  • Get ahead, get a ride on truck! Wooden yellow Volvo is perfect for little drivers 😍 (link in bio)

#volvo #rideon #woodentoys #moover #snaphappybritmums #motorskillsdevelopment #playandlearn #dadblogger
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