HIGH QUALITY TRADITIONAL WOODEN AND RETRO TOYS

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01494 582812
info@thetoycentre.co.uk

Free Delivery Over £50*

5 Star Customer Service

Fast Delivery

Delivery

Delivery details

For orders of £50 or more, we offer FREE delivery Monday to Friday (excluding Public Holidays) throughout mainland UK (not including the Scottish Highlands and Islands, Isle of Man, Isle of Wight, Channel Islands and Northern Ireland).

Our standard UK mainland delivery charge for orders under £50 is £3.00 per order.

We also offer a 2-day standard delivery service to Republic of Ireland addresses at £12.00.

No deliveries are available on Public Holidays

Outside of  Mainland UK, courier weight based shipping rates apply. For standard delivery charges to UK destinations please see the table below. Shipping costs will be calculated and confirmed at checkout. You can also calculate shipping costs within your shopping cart.

For International orders – or should you have a specific delivery request – please don’t hesitate to call or email us, we will be pleased to help wherever we can and will endeavour to obtain the best possible price for your delivery.

We stock most items in our Buckinghamshire based warehouses.
If your item is in stock, The Toy Centre normally dispatch all orders the same day if your order is placed before 12pm on working days (Monday – Friday excluding bank holidays).

Once your order is dispatched from our warehouse, you will be notified by email, using the email address you provided when placing your order. You should receive tracking information for your order via email, or text and email if you have provided us with a mobile number.

We will offer you the courier services we consider to be the most suitable depending on the size and weight of your order.

Very small items (under 2kg) may go with Royal Mail (untracked), or  couriers (tracked) throughout the UK. items under 30kg and under 1m in length are sent using our standard courier service. Anything large and bulky will be sent using the most suitable option for expedient delivery.

Unfortunately there are some areas that our couriers cannot deliver heavy and bulky items to. If this is the case, you will be told at the checkout and will need to provide a delivery address that is in a deliverable area. If you are unsure, please contact us to discuss your options. As a guide, orders exceeding 30kg in weight or over 1m in length will need to be quoted separately.

Quick Deliveries

We offer a number of delivery options, depending on where you live. These include:
for Small Items:
– Royal Mail Post  or  courier service (for most items under 2kg and under £20 in value)
Royal Mail Second Class should arrive within 3 working days, First Class Post should arrive next day (including Saturdays). Unfortunately we are not currently able to offer tracked deliveries with Royal Mail.

for Medium Items:
–  2-4 Working Day Courier Delivery.
– Express / Next Day Delivery is available in the mainland UK only (not including the Scottish Highlands and Islands, Isle of Man, Channel Islands and Northern Ireland) at a small additional charge. 

Delivery Zones and Charges

Mainland UK  (UK excluding Zones A and B as defined below)

Delivery to the following area post codes is calculated by approximate order weight:

Zone A: Highlands & Islands of Scotland

Zone B: Northern Ireland, Isle of Man & Isles of Scilly

The table below provides an at a glance summary guide to delivery options we aim to use. For Zones A and B, delivery is calculated by approximate order weight. This charge will be automatically calculated at the check out. You also have the ability to view the calculated cost within your shopping cart as purchases are added. If your order cannot be shipped to your location you will be advised.  Please do not hesitate to contact us if you have any queries.

Out of Stock Items

Where an item is out of stock, you will be able to add your email address to the wait-list. As soon as the item arrives back into stock, you will be automatically emailed to advise you. Once that email is sent, your email address will be removed from the waitlist and will not be used for any other purpose.

What if I am out when it is delivered?

If there is an occasion where they attempt to deliver your order and you are out, usually they will leave a card or send you an email to notify you that they have attempted delivery.

That card and/or email will have instructions about how to arrange redelivery or in some cases, if you can arrange to collect the order (from the sorting office for example).

You can also keep up to date with your order using the tracking information we email to you.

The courier service may, at their discretion accept your instructions to leave the delivery in a safe place of your choosing at your explicit direction. In these circumstances, sole responsibility for the security, safety and protection of the package(s) rests with you. Neither the Toy Cenre, nor the delivery agent can accept responsibility for the ongoing security, protection or safety of items once delivered in accordance with your explicit instructions. Any deterioration in the condition of the item(s) by any cause attributable to the adherance to your instructions will be your responsibility.

Returns

For information on returns please visit our Terms and Conditions page or contact us via telephone: 01494 582812 or email: info@thetoycentre.co.uk

Please be aware that in the unlikely event that items are found to be faulty we usually require photographic evidence so we can take the appropriate and best course of action. To help speed up the process of dealing with any enquiry of this nature, please send the photographs across with your email, or prior to your phone call with details of your order reference, name and address.

Refunds

All refunds will be processed as quickly as possible and in accordance with our Returns Policy once the goods are received back to us and always within 14 calendar days of receipt of return or agreement. Refunds will be made to the payment channel used for the original payment.

WE'RE ON INSTAGRAM

  • Monsterific!! 🐍

Creative dinosaur fun from Alex Toys. Decorate Dino feet or make a puppet. The choice is yours! And with 8 fun crafts included, there is everything to keep your little ones busy 🙂 
Makes a perfect stocking filler for Christmas (link in bio)

#crafttoys #dinosaur #kidscrafts #alextoys #educationaltoys #giftsfor4yearolds #drawandplayhere #snaphappybritmums #dadblogger
  • Lift off! With our super new customer review by @mummy_and_olivia_x 
Get the lowdown on this fun wooden toddler toy and read the full blog on our website (link in Bio)

It seems little ones just can't get enough of the stacking play fun. So head for the moon with us! ⭐️🌟⭐️🚀 #toyrocket #woodentoys #toddlertoys #playandlearn #stackingtoys #janod #letthembelittle #toysfortoddlers #giftsforchildren #snaphappybritmums #mummyblogger
  • Action packed! Drive around to Mike's Auto Garage and park those toy cars kids 🚗🚗 Wooden toy play set bundle for children who love to zoom around and play cars. And with super retro vibe. (Link in Bio) 
FREE UK mainland delivery (t and c apply) on all orders over £50.

#toycars #bundlesofttoys #woodentoys #giftsforkids #retrotoys #ecotoys #toysfortots #snaphappybritmums #dadblogger #mummyblogger
  • Yo ho ho! And a a smashing Pirate Bundle sails @thetoycentre port 😊

Superb Bumper Pirate Toy Bundle includes Pirate Ship, Buccaneer Fort and canny pirates. What more could a trusty young captain want? A ha me hearties! (Link in bio)

#piratetoys #woodentoys #pirateship #woodisgood #bundlesdeals #toysale #snaphappybritmums #freedelivery #toysfortots #mummyblogger #dadblogger
  • Our thanks to @twinterest_uk for sending us this cute pic of one her girls playing with Tidlo Farm Animals. These wooden toys come in pairs. So perfect for twins 😊We love the concentration on this pretend play game!

#woodentoys #tidlo #bigjigs #traditionaltoys #playandlearn #snaphappybritmums #3yearsold #twinstagram
  • Shiver me timbers! Barbarossa #pirateship is on the horizon ☠☠☠ Discover this #woodenplayset at The Toy Centre and get ready for some fun kids games 😊

#barbarossa #toyship #playandlearn #giftsforkids #traditionaltoys #piratetoys #thetoycentre #letoyvan
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Create a super kids show with this amazing Wizard puppet. Whether it's Merlin or Harry Potter that is on the bill! 😀 And the ideal soft toy for some Halloween fun 🎃 (link ink bio)

#wizard #merlin #puppetshow #halloweenfun #harrypotterparty #magic #abracadabra #softtoys #kidsofinstagram #giftsforchildren #christmasiscoming
  • Hubble bubble toil and trouble puppets!

Watch out for the story telling Witch puppet 😱 She is about to add mischief to your puppet show this Halloween time... 🎃🎃🎃 (link in bio)

#halloween #witchpuppet #storytelling #britmums #puppetshow #halloweenlook #kidsshow #ilovehalloween
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Rag doll Iris is just waiting for her new playmate 😊 So soft and cuddly. She is suitable from birth (link in bio) 
#softdoll #cuddlytoy #babycuddlesarethebest #ragdoll #bonikkadolls #thetoycentre #giftsforchildren #christmasiscoming
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Mix and match the fun London characters of this twister puzzle. Not only makes young kids laugh, but develops their motor skills too 😍 So it's a win win for this wooden toy! (Link in Bio)

#twistertoy #londontoys #woodentoys #snaphappybritmums #toddleractivities #traditionaltoys #playandlearn #toddlertoys
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Cleverly made eco friendly toy from recycled and reinforced cardboard. Plus bright colours and glossy finish.

Easy to put together - we did it in no time! And robust enough even for the most heavy handed toddler. (Link in Bio)

#ecotoys #princess #toycastle #krooom #traditionaltoys #sustainable #toys #lessplastic #imaginativeplay #letthembelittle #thetoycentre
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#magneticbook #boyscostumes #janod #traveltoys #ecotoys #thetoycentre
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